2025 Kia Sorento
3 recalls · 55 complaints · Safety Score D
Recall History
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements...
Consequence & Remedy
Consequence: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
Consequence & Remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the sub engine assembly, free of charge. Owner notification letters are expected to be mailed September 12, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC349.
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc...
Consequence & Remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
Recent Complaints
| Date | Component | Description | Crash | Fire |
|---|---|---|---|---|
| 03/12/2026 | Service Brakes,forward Collision Avoidance | Driving 40 mph coming around a bend. There was a car stopped about to rear off to the left and when coming up around the... | Yes | No |
| 03/02/2026 | Engine,fuel/Propulsion System | I am reporting a loss of propulsion event in a 2025 Kia Sorento S AWD. The vehicle experienced a sudden loss of drive po... | No | No |
| 02/26/2026 | Electrical System,unknown or Other | This is the 4th time car is unable to start after being parked for one day and it had to be jump starting. At first I th... | No | No |
| 02/21/2026 | Electrical System | The Kia Connect fuse was confirmed by Gerald Kia of Naperville to cause a parasitic draw that cannot be fixed. The deale... | No | No |
| 02/20/2026 | Unknown or Other | The sunroof spontaneously shattered while I was driving in the highway. No one was injured but glass did fly off of the ... | No | No |
| 02/18/2026 | Unknown or Other | While driving on a freeway I hear a crashing sound of glass and heard loose glass above me. When I pulled over I looked ... | No | No |
| 02/16/2026 | Unknown or Other,engine | While driving the engine stops running and only runs on battery power. The only remedy that is partially successful i... | No | No |
| 02/13/2026 | Visibility/Wiper | Was merging onto the San Tan L202 Freeway from the SR24 On Ramp. While accelerating to up to roughly 65mph, what sounded... | No | No |
| 02/12/2026 | Unknown or Other,forward Collision Avoidance | My wife was slowly pulling into a parking spot at kohls and the car lunged like the gas pedal was pressed all the way do... | Yes | No |
| 02/05/2026 | Electrical System | Vehicle only has 5839 miles and this is the 2nd time the battery has been dead. First time was Dec 18th 2025. Vehicle pu... | No | No |
Most Complained-About Components
Frequently Asked Questions
The 2025 Kia Sorento has 3 recall campaigns on record with NHTSA. Total complaints filed: 55.
The 2025 Kia Sorento has a Safety Score of 34/100 (Grade D). This score factors in recall severity (40%), complaint frequency (30%), crash and fire reports (20%), and trend direction (10%).
The 2025 Kia Sorento received a Safety Score of D. This vehicle has a below-average safety record — review the specific recalls and complaints below. There are 4 crash reports on file.
Contact your nearest Kia dealership to schedule a free recall repair. You can also check your specific vehicle by VIN at NHTSA.gov. Manufacturers are required by law to fix recall-related defects at no cost.
Safety Score is calculated from recall severity (40%), complaint frequency (30%), crash/fire reports (20%), and safety trend (10%).