2023 Kia Sorento
3 recalls · 90 complaints · Safety Score D
Recall History
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & Remedy
Consequence: A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
Remedy: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply ...
Consequence & Remedy
Consequence: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Consequence & Remedy
Consequence: A fire increases the risk of injury.
Remedy: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
Recent Complaints
| Date | Component | Description | Crash | Fire |
|---|---|---|---|---|
| 03/24/2026 | Power Train | Transmission went out while driving on highway. Dealership said they need to replace the entire transmission. | No | No |
| 03/18/2026 | Unknown or Other | February 23 2026: Discoverd the rear window had imploded on its own overnight. investigated with the neighbor's Ring cam... | No | No |
| 03/10/2026 | Electrical System | I am writing to report a mechanical failure with my Kia vehicle that occurred on January 19, 2026. While stopped at a re... | No | No |
| 03/07/2026 | Unknown or Other,service Brakes,engine | UNKNOWN However multiple times the front end of the vehicle starts shaking when I try to break up especially on the hig... | No | No |
| 03/02/2026 | Visibility | The contact owns a 2023 Kia Sorento. The contact stated that while his wife was driving 10 MPH, after making a left turn... | No | No |
| 02/26/2026 | Unknown or Other,visibility/Wiper | While driving on the interstate at 70 mph the front part of the panoramic sunroof exploded. There was no debris or road ... | No | No |
| 02/24/2026 | Unknown or Other | What component or system failed or malfunctioned, and is it available for inspection upon request? —-The radiator How... | No | No |
| 02/11/2026 | Engine and Engine Cooling | The contact owns a 2023 Kia Sorento. The contact stated that while driving at 40 MPH, the "Low Oil" message was displaye... | No | No |
| 01/31/2026 | Electrical System | Screen not responding properly | No | No |
| 01/09/2026 | Unknown or Other | I am reporting a vehicle fire that occurred in June 2025 involving my Kia vehicle. On the day of the incident, I started... | No | Yes |
Most Complained-About Components
Frequently Asked Questions
The 2023 Kia Sorento has 3 recall campaigns on record with NHTSA. Total complaints filed: 90.
The 2023 Kia Sorento has a Safety Score of 36/100 (Grade D). This score factors in recall severity (40%), complaint frequency (30%), crash and fire reports (20%), and trend direction (10%).
The 2023 Kia Sorento received a Safety Score of D. This vehicle has a below-average safety record — review the specific recalls and complaints below. There are 2 crash reports on file. There are 2 fire reports.
Contact your nearest Kia dealership to schedule a free recall repair. You can also check your specific vehicle by VIN at NHTSA.gov. Manufacturers are required by law to fix recall-related defects at no cost.
Safety Score is calculated from recall severity (40%), complaint frequency (30%), crash/fire reports (20%), and safety trend (10%).