NHTSA Data · Updated May 2026
2021 Chrysler Pacifica vs 2023 Chrysler Pacifica
Side-by-side vehicle safety comparison from NHTSA recall and complaint data. RecallIndex Safety Score, recall counts, crash and fire reports, and component-level breakdowns for both vehicles.
2023 Chrysler Pacifica leads 2021 Chrysler Pacifica by 7 points on the RecallIndex Safety Score. The gap is meaningful and traces typically to either fewer recalls or lower complaint volume on specific systems.
For a used-car purchase decision, the right next step is checking VIN-specific recall status on nhtsa.gov for each candidate vehicle. Any open recall is a free repair at the dealer, regardless of vehicle age, so an open-recall flag is a fix-and-buy situation rather than a deal-breaker.
Verdict
The 2023 Chrysler Pacifica has a meaningfully stronger NHTSA safety record than the 2021 Chrysler Pacifica — 17/100 (Grade F) vs 10/100 (Grade F). The gap reflects some combination of fewer or smaller recalls, lower complaint volume, and fewer crash or fire reports.
Side-by-Side NHTSA Safety Metrics
Every figure below is pulled directly from NHTSA\'s public Recalls and Complaints databases. Lower is better for everything except the Safety Score.
| Metric | 2021 Chrysler Pacifica | 2023 Chrysler Pacifica |
|---|---|---|
| RecallIndex Safety Score | 10/100 (F) | 17/100 (F) |
| Total Recalls | 6 | 11 |
| Active Recalls | 0 | 0 |
| Total Complaints | 340 | 119 |
| Crash Reports | 11 | 2 |
| Fire Reports | 1 | 0 |
| Injuries | 11 | 0 |
| Deaths | 0 | 0 |
Recall History
The 2023 Chrysler Pacifica has 11 recall campaigns on record vs 6 for the 2021 Chrysler Pacifica. Recall count alone can mislead — a single fleet-wide recall on engines or brakes affects more drivers than several small electrical recalls — but a sustained gap usually points to differences in QA process or supplier risk between the two manufacturers or platforms.
For VIN-specific recall checks on either vehicle, use the official NHTSA Recalls portal. Recall remedies are performed free of charge by the manufacturer\'s authorized dealer network under the federal Motor Vehicle Safety Act.
Crash, Fire, and Injury Reports
Both vehicles have crash, fire, injury, or death reports flagged in NHTSA complaints. 2021 Chrysler Pacifica: 11 crash, 1 fire, 11 injuries, 0 deaths. 2023 Chrysler Pacifica: 2 crash, 0 fire, 0 injuries, 0 deaths. NHTSA captures these flags from consumer-reported complaints — they don't establish causation but signal which vehicles have generated the most safety-event reports.
Crash, fire, injury, and death tags appear in NHTSA\'s consumer complaint database. NHTSA uses these tags as one signal among many when deciding whether to open a defect investigation.
RecallIndex Score Breakdown
The Safety Score combines four factors. The bars below show each vehicle\'s score on each factor — taller is better.
How This Comparison Is Built
Every figure in this comparison is sourced from the National Highway Traffic Safety Administration. Recall counts and active-recall flags come from NHTSA\'s Recalls API. Complaint volume, crash and fire reports, injuries, and deaths come from NHTSA\'s consumer Complaints database. Component categorization uses NHTSA\'s standard taxonomy. The RecallIndex Safety Score weights each input by published methodology weights — read the full step-by-step on the methodology page. We do not adjust NHTSA\'s underlying data; this comparison is a transparent re-presentation of public records.
Frequently Asked Questions
Which is safer, the 2021 Chrysler Pacifica or the 2023 Chrysler Pacifica?
Based on NHTSA recall and complaint data aggregated into the RecallIndex Safety Score, the 2023 Chrysler Pacifica has the stronger record at 17/100 (Grade F). The score weights recall severity (40%), complaint frequency (30%), crash and fire reports (20%), and trend direction (10%). It is not a substitute for a vehicle history report or in-person inspection.
How many recalls do these vehicles have?
The 2021 Chrysler Pacifica has 6 NHTSA recall campaigns on record (0 active). The 2023 Chrysler Pacifica has 11 (0 active). To check whether a specific VIN is affected by an active recall, use NHTSA's VIN lookup at nhtsa.gov/recalls.
How many NHTSA complaints have been filed against each?
2021 Chrysler Pacifica: 340 consumer complaints. 2023 Chrysler Pacifica: 119 complaints. Complaint volume scales with production, so a high-selling model can show more complaints in absolute terms even when the per-unit rate is normal. The RecallIndex Safety Score normalizes for this.
What is the RecallIndex Safety Score?
The RecallIndex Safety Score is a 0-100 (A-F) score built from four NHTSA-derived signals: recall severity (40%), complaint frequency (30%), crash and fire reports (20%), and trend direction (10%). It does not measure reliability (repair cost or frequency) or insurance claim rates — only NHTSA-reported safety events. The full methodology is on the methodology page.
Where does this comparison data come from?
Every figure on this page comes from the National Highway Traffic Safety Administration's public Recalls and Complaints databases. RecallIndex aggregates and re-presents the data; we do not modify NHTSA's underlying records. For non-motor-vehicle product recalls see the Consumer Product Safety Commission (cpsc.gov/Recalls); for FDA-regulated items see fda.gov.