2021 Chrysler Pacifica
6 recalls · 338 complaints · Safety Score F
Recall History
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehi...
Consequence & Remedy
Consequence: An unsecured seat increases the risk of injury in a crash.
Remedy: Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence & Remedy
Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rear...
Consequence & Remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety S...
Consequence & Remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint...
Consequence & Remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & Remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Recent Complaints
| Date | Component | Description | Crash | Fire |
|---|---|---|---|---|
| 03/30/2026 | Electrical System | Had two different electric coolant heaters fail in just over 2 years. One at 36,000 miles and one at 72,000 miles. Each ... | No | No |
| 03/30/2026 | Power Train,fuel/Propulsion System | I encountered two incidents of the same type. One was on Friday, March 27, 2026, the same day I picked up the vehicle fr... | No | No |
| 03/29/2026 | Steering,electrical System,engine | This is an intermittent issue that has been happening for a while now and the car was sent to the dealership twice but t... | No | No |
| 03/27/2026 | Power Train | Incident: While driving at highway speeds (65–75 mph), the vehicle issues imminent-shutdown warnings, the reduced-power ... | No | No |
| 03/22/2026 | Unknown or Other | The power liftgate safety detection has failed numerous times, hiting both myself and my husband on our heads with the f... | No | No |
| 03/19/2026 | Vehicle Speed Control,engine,fuel/Propulsion System | While driving at normal road speed, the vehicle suddenly lost propulsion and entered limp mode. A turtle warning icon ap... | No | No |
| 03/17/2026 | Seats | The rear headrest will not stay in its proper upright position. After putting it into its Stow N Go position in the flo... | No | No |
| 03/05/2026 | Steering | When driving at speeds over 45 mph and making turns (eg on high ways) the van will sway and rock. I have installed new s... | No | No |
| 02/19/2026 | Electrical System | The Electric Coolant Heater (ECH) failed (Error Code P0E15), which is a critical component of the High Voltage Battery T... | No | No |
| 02/17/2026 | Unknown or Other | The back up camera does not work intermittently. The screen is just black. This was supposed to be resolved as part of r... | No | No |
Most Complained-About Components
Frequently Asked Questions
The 2021 Chrysler Pacifica has 6 recall campaigns on record with NHTSA. Total complaints filed: 338.
The 2021 Chrysler Pacifica has a Safety Score of 10/100 (Grade F). This score factors in recall severity (40%), complaint frequency (30%), crash and fire reports (20%), and trend direction (10%).
The 2021 Chrysler Pacifica received a Safety Score of F. This vehicle has a below-average safety record — review the specific recalls and complaints below. There are 10 crash reports on file. There are 1 fire reports.
Contact your nearest Chrysler dealership to schedule a free recall repair. You can also check your specific vehicle by VIN at NHTSA.gov. Manufacturers are required by law to fix recall-related defects at no cost.
Safety Score is calculated from recall severity (40%), complaint frequency (30%), crash/fire reports (20%), and safety trend (10%).