2025 Jeep Grand Cherokee
2 recalls · 51 complaints · Safety Score C
Recall History
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Consequence & Remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence & Remedy
Consequence: A vehicle fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Recent Complaints
| Date | Component | Description | Crash | Fire |
|---|---|---|---|---|
| 04/27/2026 | Unknown or Other,engine,fuel/Propulsion System | I am writing to formally report a serious safety issue with my brand-new Jeep Grand Cherokee (got it from DARCARS Rockvi... | No | No |
| 04/15/2026 | Air Bags | Was in a head on collision with a lifted Silverado. my vehicle going 35 and other vehicle approximately going 50, took o... | Yes | No |
| 04/14/2026 | Power Train | During a cross country trip we exited the highway and noticed a grinding sound from our new 2025 Jeep Grand Cherokee. We... | No | No |
| 04/14/2026 | Electrical System,engine,fuel/Propulsion System | While driving approximately 70 mph on the highway, my 2025 Jeep Grand Cherokee 4xe experienced a sudden and complete los... | No | No |
| 04/09/2026 | Structure | The contact owns a 2025 Jeep Grand Cherokee. The contact stated that the tailgate was inoperable. While in the rear of t... | No | No |
| 04/03/2026 | Vehicle Speed Control,forward Collision Avoidance | The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while operating the vehicle, the message "Auto Emer... | No | No |
| 04/02/2026 | Back Over Prevention | I am having issues with the screen in my vehicle going black. The dealership repair facility keeps pushing me to Case N... | No | No |
| 03/22/2026 | Forward Collision Avoidance | Subject: Forward Collision Warning Plus and Advanced Brake Assist Failure – 2025 Jeep Grand Cherokee Laredo I am report... | No | No |
| 02/24/2026 | Electrical System,fuel/Propulsion System | Vehicle lunges at a dead stop. Vehicle power quit while driving on the highway | No | No |
| 02/18/2026 | Electrical System | See attached document for complaint. This letter is to fo rmally notify you of my vehicle's fai lure to conform to the ... | No | No |
Most Complained-About Components
Frequently Asked Questions
The 2025 Jeep Grand Cherokee has 2 recall campaigns on record with NHTSA. Total complaints filed: 51.
The 2025 Jeep Grand Cherokee has a Safety Score of 44/100 (Grade C). This score factors in recall severity (40%), complaint frequency (30%), crash and fire reports (20%), and trend direction (10%).
The 2025 Jeep Grand Cherokee received a Safety Score of C. This vehicle has an average safety record. There are 2 crash reports on file.
Contact your nearest Jeep dealership to schedule a free recall repair. You can also check your specific vehicle by VIN at NHTSA.gov. Manufacturers are required by law to fix recall-related defects at no cost.
Safety Score is calculated from recall severity (40%), complaint frequency (30%), crash/fire reports (20%), and safety trend (10%).
Source: NHTSA vehicle recall database, 2026.