2021 Volkswagen Jetta
4 recalls · 62 complaints · Safety Score D
Recall History
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
Consequence & Remedy
Consequence: The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
Consequence & Remedy
Consequence: Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
Remedy: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, th...
Consequence & Remedy
Consequence: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause...
Consequence & Remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Recent Complaints
| Date | Component | Description | Crash | Fire |
|---|---|---|---|---|
| 02/25/2026 | Service Brakes | I took my car into dealer at 20,000 miles. They told me rear brake pads and rotors needed to be replaced. At that time, ... | No | No |
| 11/19/2025 | Unknown or Other | While driving home from work last night, I heard a loud noise that sounded like a gun going off right in the passenger c... | No | No |
| 09/03/2025 | Service Brakes | The rear brake pads on my 2021 Volkswagen Jetta have worn out prematurely twice by 20,000 miles. The first replacement o... | No | No |
| 07/26/2025 | Service Brakes,fuel/Propulsion System | On steep hills the car automatically holds the brake for a predetermined amount of time, I believe 2.5 to 3 sec. I have... | No | No |
| 06/21/2025 | Electrical System,unknown or Other,visibility/Wiper | Shifting vehicle into reverse, turns of back up camera, then shifting into drive camera remains on for a set period of t... | No | No |
| 05/01/2025 | Fuel/Propulsion System | Starting in 2022 at 16,000 miles this vehicle has been to dealership 8 times for check engine light related to the EVAP.... | No | No |
| 04/05/2025 | Unknown or Other | The car is at the dealer service department for the fifth time for EVAP system faults. | No | No |
| 03/04/2025 | Latches/Locks/Linkages | Door stopped opening from handle from outside after unlocking with remote only opens from inside door handle | No | No |
| 03/04/2025 | Electrical System | Driver door lock actuator motier lock sticking not opening from outside have to open from inside handle after unlocking... | No | No |
| 02/28/2025 | Service Brakes,visibility/Wiper,forward Collision Avoidance | Under 20,000 miles, but over 1 year old (leased new february 12, 2021). VW dealership and secondary party reported rear ... | No | No |
Most Complained-About Components
Frequently Asked Questions
The 2021 Volkswagen Jetta has 4 recall campaigns on record with NHTSA. Total complaints filed: 62.
The 2021 Volkswagen Jetta has a Safety Score of 37/100 (Grade D). This score factors in recall severity (40%), complaint frequency (30%), crash and fire reports (20%), and trend direction (10%).
The 2021 Volkswagen Jetta received a Safety Score of D. This vehicle has a below-average safety record — review the specific recalls and complaints below. There are 2 crash reports on file.
Contact your nearest Volkswagen dealership to schedule a free recall repair. You can also check your specific vehicle by VIN at NHTSA.gov. Manufacturers are required by law to fix recall-related defects at no cost.
Safety Score is calculated from recall severity (40%), complaint frequency (30%), crash/fire reports (20%), and safety trend (10%).