2021 Ram Promaster City
3 recalls · 5 complaints · Safety Score B
Recall History
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Fede...
Consequence & Remedy
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Consequence & Remedy
Consequence: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbe...
Consequence & Remedy
Consequence: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Recent Complaints
| Date | Component | Description | Crash | Fire |
|---|---|---|---|---|
| 12/12/2024 | Engine | Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles... | No | No |
| 12/12/2024 | Engine | Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles... | No | No |
| 04/03/2022 | Engine | Engine oil leak at the oil filter. The oil filter monting surface has a defect (not flat) allowing oil to push out. It i... | No | No |
| 12/30/2021 | Exterior Lighting,seat Belts | The contact owns a 2021 Ram Promaster City. The contact had initially received a recall notice for NHTSA Campaign Number... | No | No |
| 09/20/2021 | Equipment | Two instances of rooftop tent opening without human interaction. Incident 1 // 9-17-21: Vehicle was parked and the fr... | No | No |
Most Complained-About Components
Frequently Asked Questions
The 2021 Ram Promaster City has 3 recall campaigns on record with NHTSA. Total complaints filed: 5.
The 2021 Ram Promaster City has a Safety Score of 75/100 (Grade B). This score factors in recall severity (40%), complaint frequency (30%), crash and fire reports (20%), and trend direction (10%).
The 2021 Ram Promaster City received a Safety Score of B. This vehicle has a better-than-average safety record. No crash reports are on file.
Contact your nearest Ram dealership to schedule a free recall repair. You can also check your specific vehicle by VIN at NHTSA.gov. Manufacturers are required by law to fix recall-related defects at no cost.
Safety Score is calculated from recall severity (40%), complaint frequency (30%), crash/fire reports (20%), and safety trend (10%).