2021 Mazda CX-9
1 recalls · 33 complaints · Safety Score C
Recall History
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle ...
Consequence & Remedy
Consequence: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
Remedy: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
Recent Complaints
| Date | Component | Description | Crash | Fire |
|---|---|---|---|---|
| 12/10/2025 | Back Over Prevention | Backup camera shows three to four feet before red collision line is not accurate causing severe damage to my garage doo... | Yes | No |
| 06/05/2025 | Power Train | My vehicle is part of Mazda's 2021-2022 Mazda Valve Stem Seal Settlement. The dealership had yet to call me in for the r... | No | No |
| 12/23/2024 | Unknown or Other | My MazdaCx9 engine consumes (burns) an excessive amount of oil, necessitating frequent top-offs between oil changes.This... | No | No |
| 11/29/2024 | Forward Collision Avoidance | On [XXX], [XXX], [XXX] I was driving on an interstate highway with a 65 mph speed limit with no warning and received the... | No | No |
| 10/15/2024 | Service Brakes | Hello, I have been to a Mazda dealer complaining of clicking and squeaky brakes for 2 years now. Dealer replaced both fr... | No | No |
| 10/11/2024 | Unknown or Other | Please add the 2021 CX9 model to the following bulletin. [XXX] This is exactly what is happening with my car and is ... | No | No |
| 10/01/2024 | Suspension | The contact owns a 2021 Mazda CX-9. The contact stated while driving at various speeds and turning, there was a popping ... | No | No |
| 09/08/2024 | Engine | Car loses oil and coolant rapidly | No | No |
| 08/14/2024 | Vehicle Speed Control,engine | The contact owns a 2021 Mazda CX-9. The contact stated that while accelerating quickly and entering the highway, there w... | No | No |
| 06/20/2024 | Engine | Consumes over 2 quarts of oil between recommended oil changes. The dealer made excuses about needing to use a different ... | No | No |
Most Complained-About Components
Frequently Asked Questions
The 2021 Mazda CX-9 has 1 recall campaigns on record with NHTSA. Total complaints filed: 33.
The 2021 Mazda CX-9 has a Safety Score of 59/100 (Grade C). This score factors in recall severity (40%), complaint frequency (30%), crash and fire reports (20%), and trend direction (10%).
The 2021 Mazda CX-9 received a Safety Score of C. This vehicle has an average safety record. There are 6 crash reports on file.
Contact your nearest Mazda dealership to schedule a free recall repair. You can also check your specific vehicle by VIN at NHTSA.gov. Manufacturers are required by law to fix recall-related defects at no cost.
Safety Score is calculated from recall severity (40%), complaint frequency (30%), crash/fire reports (20%), and safety trend (10%).