2021 Lexus ES
1 recalls · 27 complaints · Safety Score B
Recall History
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir...
Consequence & Remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Recent Complaints
| Date | Component | Description | Crash | Fire |
|---|---|---|---|---|
| 12/17/2025 | Air Bags | The contact owns a 2021 Lexus ES-300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags);... | No | No |
| 10/29/2025 | Air Bags | Still no parts for fix | No | No |
| 09/30/2025 | Air Bags | The contact owns a 2021 Lexus ES 300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags).... | No | No |
| 06/30/2025 | Air Bags | Recall on my vehicle has been out for 1.5 years. Dealer states no parts yet & that I should be fine. But I don’t feel sa... | No | No |
| 06/17/2025 | Air Bags | The contact owns a 2021 Lexus ES250. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); h... | No | No |
| 05/13/2025 | Air Bags | The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); h... | No | No |
| 04/16/2025 | Air Bags | The contact owns a 2021 Lexus ES 300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags);... | No | No |
| 04/08/2025 | Air Bags | AIR BAG RECALL IN DECEMBER 2023 STILL NO REMEDY AVAILABLE ! | No | No |
| 03/27/2025 | Air Bags | The contact owns a 2021 Lexus ES300H. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); ... | No | No |
| 03/14/2025 | Air Bags | The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); h... | No | No |
Most Complained-About Components
Frequently Asked Questions
The 2021 Lexus ES has 1 recall campaigns on record with NHTSA. Total complaints filed: 27.
The 2021 Lexus ES has a Safety Score of 66/100 (Grade B). This score factors in recall severity (40%), complaint frequency (30%), crash and fire reports (20%), and trend direction (10%).
The 2021 Lexus ES received a Safety Score of B. This vehicle has a better-than-average safety record. There are 1 crash reports on file.
Contact your nearest Lexus dealership to schedule a free recall repair. You can also check your specific vehicle by VIN at NHTSA.gov. Manufacturers are required by law to fix recall-related defects at no cost.
Safety Score is calculated from recall severity (40%), complaint frequency (30%), crash/fire reports (20%), and safety trend (10%).