What It Means
Anyone can file a safety complaint with NHTSA through their website or hotline. Complaints describe problems with vehicles, tires, car seats, or other equipment. NHTSA engineers review complaints for patterns that may indicate a safety defect. When enough complaints point to a common issue, NHTSA may open an investigation that can lead to a recall.
Frequently Asked Questions
What does "Safety Complaint" mean?
A report filed by a vehicle owner with NHTSA describing a potential safety-related defect.
Why does Safety Complaint matter for vehicle safety?
Anyone can file a safety complaint with NHTSA through their website or hotline. Complaints describe problems with vehicles, tires, car seats, or other equipment. NHTSA engineers review complaints for patterns that may indicate a safety defect. When enough complaints point to a common issue, NHTSA ma...
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About This Data
Definitions based on NHTSA standards, the National Traffic and Motor Vehicle Safety Act, and federal enforcement guidance. See our privacy policy.