Recall Completion Rate

What It Means

Recall completion rate measures the share of affected vehicles that have been repaired out of the total population covered by a recall campaign. Manufacturers are required under 49 CFR 573.7 to submit quarterly completion reports to NHTSA for six calendar quarters following owner notification, disclosing the number of vehicles inspected, repaired, unreachable, exported, scrapped, or otherwise accounted for. Nationally, the 18-month completion rate averages about 75 percent for passenger vehicles and closer to 60 percent for vehicles more than 10 years old. Older vehicles, vehicles that have changed ownership multiple times, and vehicles registered in rural areas with limited dealer access consistently lag in completion. Some campaigns fare far worse: early Takata airbag recalls saw completion rates below 30 percent in the first year, and the Ford Pinto fuel tank recall of 1978 achieved only about 40 percent completion before the program wound down. Completion rates are a public data point, which is why NHTSA, plaintiffs' attorneys, and journalists use them to evaluate whether a manufacturer has made good-faith outreach efforts. When completion rates stagnate, NHTSA can require the manufacturer to launch a "recall re-notification" campaign, retain third-party outreach firms, or in rare cases pay civil penalties for inadequate notification. RecallCheck does not display per-VIN completion status (that is only available from the manufacturer's own VIN lookup), but it highlights recalls with historically low completion rates, meaning a used vehicle you are considering is statistically more likely to carry an unrepaired defect. Low completion rates are a core reason why VIN-level recall lookup before a used-car purchase is essential.

Recall Completion Rate is one of the NHTSA or vehicle-safety concepts that recurs across RecallIndex. The definition above is the technical answer; below is how the concept connects to the NHTSA data that drives every vehicle page on the site.

In the RecallIndex Safety Score, this concept feeds one of the four factor weights — recall severity (40 percent), complaint frequency (30 percent), crash and fire reports (20 percent), or trend direction (10 percent). The methodology page on the site walks through every input in detail.

Frequently Asked Questions